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Page 2 of results for query 'Complaints'

Compliments, Comments and Complaints: Policy & Procedure

request for information or guidance. 1.2.5 Complaints -. 1.2.6 We recognise that sometimes things go wrong; a complaint is an expression.

https://democracy.dacorum.gov.uk/documents/.../Complaints%20Policy.pdf

Agenda item - Complaints Policy

Cllr Foster asked if customers will be informed on progress regarding their complaint. HPeacock confirmed that they would be. Cllr Wilkie commended the report ...

https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23457

Compliments, Comments and Complaints: Policy & Procedure

Jul 26, 2016 ... Details of complaints will be recorded on our complaints management system and regular monitoring and scrutiny of complaints performance will be.

https://democracy.dacorum.gov.uk/.../Cabinet-26-07-16-Complaints%20po...

Issue - items at meetings - Complaints

For Cabinet to review and approve the implementation of a new 'Compliments, Comments and Complaints Policy and Procedure'. Implications. Financial. Managing ...

https://democracy.dacorum.gov.uk/ieIssueDetails.aspx?IId=4253...0...

Agenda item - Customer Strategy Complaints Policy

Nov 15, 2022 ... Cabinet agreed the proposed Complaints Policy as described in this report and annexed as appendix 1. 2. Cabinet delegated authority to the ...

https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23557

Complaints privacy policy

Nov 1, 2022 ... Privacy Policy – Complaints and Feedback. This privacy notice explains how ... Please contact complaints@dacorum.gov.uk. You have a right to ...

http://www.dacorum.gov.uk/docs/.../complaints-privacy-policy.pdf?...2

Planning enforcement

All complaints about alleged breaches of planning control must be made in writing. ... We cannot accept anonymous complaints. Any complaint you do make will be ...

https://www.dacorum.gov.uk/home/planning.../planning-enforcement

Agenda item - Complaints Policy

H Peacock presented the updated Complaints Policy, noting that this is part of the Customer Strategy that is now in implementation. The main changes to the ...

https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23432

Localism Act 2011 – complaints – role of the designated person/panel

From April 2013 the Localism Act will introduce a new system for addressing complaints made by tenants and leaseholders against their landlord.

https://www.dacorum.gov.uk/docs/default.../designated-person.pdf?sfvrsn...

Leaseholder handbook - Complaints and First-tier tribunal

All leaseholders can make a complaint if they are unhappy with the service. We will use your feedback to improve future service for leaseholders in the ...

https://www.dacorum.gov.uk/.../complaints-and-first-tier-tribunal.pdf?...2