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Complaints and feedback

Sep 5, 2024 ... Information about what a complaint is, how to make one and the process involved. Plus details on how to send us a compliment and leave ...

https://www.dacorum.gov.uk/home/do-it-online/complaints-and-feedback

Complaints data

Sep 5, 2024 ... The Local Government Ombudsman publishes details of all cases it receives against us. View all Dacorum Borough Council's statistics and reports.

https://www.dacorum.gov.uk/home/do-it.../complaints-and.../complaints-da...

How to make a complaint

Sep 5, 2024 ... Make a complaint. If you want to make a formal complaint, and it falls within the criteria set out in our Complaints policy (PDF 298KB), we will ...

https://www.dacorum.gov.uk/.../do.../complaints.../how-to-make-a-complai...

Complaints about taxis or private hire vehicles

Sep 6, 2016 ... Complaints will be investigated by a licensing enforcement officer, following the principles set out in our licensing enforcement policy, and if ...

https://www.dacorum.gov.uk/.../taxi-complaints-about-driver-or-cars-lost-p...

Complaints about councillors

Apr 26, 2024 ... Who you can complain about. You can make a complaint about individual councillors who are members of Dacorum Borough Council or one of the ...

https://www.dacorum.gov.uk/home/do.../complaints-about-councillors

dacorum-borough-council-complaints-policy.pdf

The Complaint Handling Code became statutory on 1 April 2024, meaning that landlords are obliged by law to follow its requirements. The Code aims to achieve ...

https://www.dacorum.gov.uk/.../dacorum-borough-council-complaints-poli...

How we deal with your complaint

Sep 5, 2024 ... Stage One - Investigation and response · The quickest way to make a complaint is by using our online complaints form. · Once we receive your ...

https://www.dacorum.gov.uk/.../complaints.../how-we-deal-with-your-com...

Noise

Nov 12, 2024 ... Typical noise complaints include: ... For all other noise complaints, follow the guidance on this page and log your complaint if required.

https://www.dacorum.gov.uk/home/environment-street-care/.../noise

How to escalate a complaint

Sep 5, 2024 ... If you are unhappy with our response to your initial complaint you can request for it to be reviewed.

https://www.dacorum.gov.uk/...it.../complaints.../how-to-escalate-a-complai...

Compliments, comments and complaints

Complaints. We recognise that sometimes things go wrong - a complaint is an expression of dissatisfaction or concern. Defining complaints. If you're unhappy ...

http://www.dacorum.gov.uk/home/.../compliments-complaints-and-feedbac...