Search results

Page 1 of results for query 'Complaints'

Complaints and feedback

Sep 5, 2024 ... Information about what a complaint is, how to make one and the process involved. Plus details on how to send us a compliment and leave ...

https://www.dacorum.gov.uk/home/do-it-online/complaints-and-feedback

How to make a complaint

Jul 10, 2025 ... The quickest way to resolve an issue is to report it directly to the service involved, rather than using the formal complaints process.

https://www.dacorum.gov.uk/.../do.../complaints.../how-to-make-a-complai...

Complaints about councillors

Apr 26, 2024 ... You can make a complaint about individual councillors who are members of Dacorum Borough Council or one of the Parish or Town Councils within the borough.

https://www.dacorum.gov.uk/home/do.../complaints-about-councillors

Noise

Nov 12, 2024 ... Typical noise complaints include: ... For all other noise complaints, follow the guidance on this page and log your complaint if required.

https://www.dacorum.gov.uk/home/environment-street-care/.../noise

dacorum-borough-council-complaints-policy.pdf

Apr 1, 2024 ... This Policy complies with the Complaint Handling Code. 4 Supporting Policies or Procedures. Dependent policies / strategies: • Persistent & ...

https://www.dacorum.gov.uk/.../dacorum-borough-council-complaints-poli...

Complaints about taxis or private hire vehicles

Jun 18, 2025 ... If you would like us to investigate a complaint about an incident involving a driver, vehicle or operator, please fill out our online complaint form.

https://www.dacorum.gov.uk/.../taxi-complaints-about-driver-or-cars-lost-p...

Complaints data

Sep 5, 2024 ... The Local Government Ombudsman publishes details of all cases it receives against us. View all Dacorum Borough Council's statistics and reports.

https://www.dacorum.gov.uk/home/do-it.../complaints-and.../complaints-da...

How to escalate a complaint

Sep 5, 2024 ... If you're unhappy with our response to your initial complaint, you can escalate your complaint to Stage Two of the process.

https://www.dacorum.gov.uk/...it.../complaints.../how-to-escalate-a-complai...

How we deal with your complaint

Apr 29, 2025 ... The quickest way to make a complaint is by using our online complaints form. Once we receive your complaint, we have five working days to decide ...

https://www.dacorum.gov.uk/.../complaints.../how-we-deal-with-your-com...

What is a complaint

Feb 24, 2025 ... We define a complaint as an expression of dissatisfaction, however made, about the standard of service, actions, or lack of action by the organisation.

https://www.dacorum.gov.uk/home/do-it.../complaints.../what-is-a-complai...