CH02(1): Stage one complaints responded to within the Housing Ombudsman's Complaint Handling. Code timescales. 100%. 10%. Your organisation: 10.0%. Median: 75.2 ...
https://democracy.dacorum.gov.uk/.../Appendix+C+-+Tenant+Satisfaction+...
Regulators should make available to those they regulate, clearly explained complaints procedures, allowing them to easily make a complaint about the conduct of ...
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Mar 14, 2017 ... Complaints Measures. COMP1A-ES - Percentage of Stage 1 complaints responded to within 20 working days - Environmental Services. David Austin.
https://democracy.dacorum.gov.uk/.../SPAE-14-03-2017-Environmental%...
Sep 12, 2013 ... (Local Government Act 1972, Schedule 12A, Part 1, paragraphs 1 and 2). 17. COMPLAINTS UPDATE. Receipt of a complaint against two members of ...
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Complaints Measures. COMP1A-ES - Percentage of Stage 1 complaints responded to within 20 working days - Environmental Services. David Austin. Craig Thorpe.
https://democracy.dacorum.gov.uk/.../SPAE-14-06-2016-Environmental%...
Jan 23, 2018 ... Corporate. Objectives: To challenge how we deal with complaints will support the achievement of our Corporate Objectives. Implications ...
https://democracy.dacorum.gov.uk/.../SPAE-23-01-2018-Annual%20Revie...
Jul 29, 2015 ... One of the purposes of the annual letter is to help ensure that learning from complaints informs scrutiny at the local level. The LGO has ...
https://democracy.dacorum.gov.uk/.../Local%20Government%20Ombudsm...
Sep 5, 2024 ... In this section. Results of completed consultation · Customer feedback and complaints · Complaints about councillors · Website user testing ...
https://www.dacorum.gov.uk/home/.../consultations-ways-to-have-your-say
Dec 24, 2013 ... Complaints all dealt with within 20 days. Number received. James Doe. Chris Taylor. 1 Complaints. Info Only. 1 Complaints. Info Only. 3 ...
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Complaint responded to within target. Property and Place. Responded on time. Elliott Brooks. Calvin Fisher. 100.00%. (39/39).
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