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Page 2 of results for query 'Complaints'

What is a complaint

Feb 24, 2025 ... We define a complaint as an expression of dissatisfaction, however made, about the standard of service, actions, or lack of action by the organisation.

https://www.dacorum.gov.uk/home/do-it.../complaints.../what-is-a-complai...

ADVENTURE PLAYGROUND COMPLAINTS PROCEDURE ...

You can also make a complaint using the methods below, where we will be happy to investigate and escalate if needed. Contacts: Danny Taber Operations Lead ...

https://www.dacorum.gov.uk/.../adventure-playgrounds-complaints-proced...

How to escalate a complaint

Sep 5, 2024 ... If you're unhappy with our response to your initial complaint, you can escalate your complaint to Stage Two of the process.

https://www.dacorum.gov.uk/...it.../complaints.../how-to-escalate-a-complai...

Annual complaints report 2024-2025

As the Council embedded the Housing Ombudsman Complaint Handling Code, the complaints process became more accessible and better signposted to customers, ...

https://www.dacorum.gov.uk/.../dacorum-borough-council-annual-complai...

Report it

3 days ago ... Report it · Animals · Anti-social behaviour · Benefits · Bins and recycling · Complaints · Council Tax · Damp and mould · Dog fouling ...

https://www.dacorum.gov.uk/home/do-it-online/report-it

Councillor complaints form

Please provide us with details of your complaint. Please explain what the councillor has done that you believe breaches the code. If you are.

https://www.dacorum.gov.uk/.../dacorum-borough-council-standards-com...

Unreasonable and persistent customer behaviour

Aug 27, 2025 ... Most enquiries and complaints are resolved through our normal processes. However, in a small number of cases, people raise their concerns in ...

https://www.dacorum.gov.uk/.../complaints.../unreasonable-and-persistent-c...

Governing Body Response to Annual Housing Complaints Report ...

committed to ensuring that our Self-Assessment against the Complaint Handling Code and the Annual Complaints Review receive thorough scrutiny and challenge.

https://www.dacorum.gov.uk/.../governing-body-response-to-annual-housi...

How we deal with your complaint

Mar 15, 2019 ... The Assistant Director (Chief Executive's Unit) will carry out an initial assessment of your complaint in consultation with the Council's ...

https://www.dacorum.gov.uk/.../complaints.../how-we-deal-with-your-com...

Complaints and feedback privacy policy

Feb 13, 2025 ... Login / ID. • Call Recordings (if customer rings up to make a complaint). How will we use the information about you? The information that the ...

https://www.dacorum.gov.uk/docs/.../complaints-privacy-policy.pdf?...4