From April 2013 the Localism Act will introduce a new system for addressing complaints made by tenants and leaseholders against their landlord.
https://www.dacorum.gov.uk/docs/default.../designated-person.pdf?sfvrsn...
Feb 1, 2024 ... If another council is investigating the complaint, our team will get regular updates. Next steps. Our main concern with all complaints is to ...
https://www.dacorum.gov.uk/home/.../complain-about-a-food-business
Sep 5, 2024 ... How we deal with your complaint · How to escalate a complaint · Give feedback on our services · Complaints data · Complaints about councillors ...
https://www.dacorum.gov.uk/.../complaints.../give-feedback-on-our-service...
' Yes. Complaints Policy 7.2. 1.3. A resident does not have to use the word 'complaint' for it to be treated as such. Whenever a resident expresses.
https://www.dacorum.gov.uk/docs/.../complaints-self-assessment.pdf?...2
Jul 26, 2016 ... Purpose of report: For Cabinet to review and approve the three suggested changes to the complaints 'Compliments, Comments and. Complaints Policy ...
https://democracy.dacorum.gov.uk/.../Cabinet-26-07-16-Complaints%20re...
HPeacock confirmed that part of the work linked to the development of the policy is the centralisation of complaints resource under the Customer Service unit, ...
https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23457
Jun 28, 2016 ... Effective management of complaints supports the achievement of value for money in the pursuit of the Council's objectives. Page 2. Risk ...
https://democracy.dacorum.gov.uk/documents/.../Complaints%20report.pdf
1.1. This Complaints Procedure sets out how you can make a complaint that a Member or Co-opted Member of Dacorum Borough Council has.
https://democracy.dacorum.gov.uk/.../Appendix%20A%20-%20Standards...
time- this ties in with complaints about the level of communication which residents receive. •. Improvement suggestion: proactive communication. •. Residents ...
https://democracy.dacorum.gov.uk/.../Housing-15-06-22-Appendix%20E%...
Nov 15, 2022 ... Cabinet agreed the proposed Complaints Policy as described in this report and annexed as appendix 1. 2. Cabinet delegated authority to the ...
https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23557