Jun 28, 2016 ... Decision: That the implementation of a new 'Compliments, Comments and Complaints Policy and Procedure' be approved subject to an amendment to ...
https://democracy.dacorum.gov.uk/mgAi.aspx?ID=3088
request for information or guidance. 1.2.5 Complaints -. 1.2.6 We recognise that sometimes things go wrong; a complaint is an expression.
https://democracy.dacorum.gov.uk/documents/.../Complaints%20Policy.pdf
4.2 If you cannot use our online form, you can call us on 01442 228000. 4.3 If you prefer to write to us, send your complaint to: Dacorum Borough. Council, The ...
https://democracy.dacorum.gov.uk/.../DBC%20complaints%20policy%200...
Feb 13, 2025 ... Login / ID. • Call Recordings (if customer rings up to make a complaint). How will we use the information about you? The information that the ...
https://www.dacorum.gov.uk/docs/.../complaints-privacy-policy.pdf?...2
' Yes. Complaints Policy 7.2. 1.3. A resident does not have to use the word 'complaint' for it to be treated as such. Whenever a resident expresses.
https://www.dacorum.gov.uk/docs/.../complaints-self-assessment.pdf?...2
1.1. This Complaints Procedure sets out how you can make a complaint that a Member or Co-opted Member of Dacorum Borough Council has.
https://democracy.dacorum.gov.uk/.../Appendix%20A%20-%20Standards...
Jul 26, 2016 ... Purpose of report: For Cabinet to review and approve the three suggested changes to the complaints 'Compliments, Comments and. Complaints Policy ...
https://democracy.dacorum.gov.uk/.../Cabinet-26-07-16-Complaints%20re...
time- this ties in with complaints about the level of communication which residents receive. •. Improvement suggestion: proactive communication. •. Residents ...
https://democracy.dacorum.gov.uk/.../Housing-15-06-22-Appendix%20E%...
HPeacock confirmed that part of the work linked to the development of the policy is the centralisation of complaints resource under the Customer Service unit, ...
https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23457
Jun 28, 2016 ... Effective management of complaints supports the achievement of value for money in the pursuit of the Council's objectives. Page 2. Risk ...
https://democracy.dacorum.gov.uk/documents/.../Complaints%20report.pdf