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Page 4 of results for query 'Complaints'

Agenda item - Complaints Policy

H Peacock presented the updated Complaints Policy, noting that this is part of the Customer Strategy that is now in implementation. The main changes to the ...

https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23432

Self Assessment against Housing Ombudsman Code

' Yes. Complaints Policy 7.2. 1.3. A resident does not have to use the word 'complaint' for it to be treated as such. Whenever a resident expresses.

https://www.dacorum.gov.uk/docs/.../complaints-self-assessment.pdf?...2

Agenda item - Customer Strategy Complaints Policy

Nov 15, 2022 ... Cabinet agreed the proposed Complaints Policy as described in this report and annexed as appendix 1. 2. Cabinet delegated authority to the ...

https://democracy.dacorum.gov.uk/mgAi.aspx?ID=23557

Planning enforcement

Apr 9, 2025 ... All complaints about alleged breaches of planning control must be made in writing. ... We cannot accept anonymous complaints. Any complaint ...

https://www.dacorum.gov.uk/home/planning.../planning-enforcement

Give feedback on our services

Sep 5, 2024 ... How we deal with your complaint · How to escalate a complaint · Give feedback on our services · Complaints data · Complaints about councillors ...

https://www.dacorum.gov.uk/.../complaints.../give-feedback-on-our-service...

OSC Finance and Resources Quarterly Performance

Updater. Increase in volume of complaints recieved against Qtr 2, seen an increase in complaints relating to telephony system, Housing Repair contract and.

https://democracy.dacorum.gov.uk/CeConvert2PDF.aspx?...

OSC Finance and Resources Quarterly Performance

Performance on complaints resolution continues to be positive. F&R OSC QUARTERLY PERFORMANCE REPORT. Performance and Projects. December 2015. Report run: 23/02 ...

https://democracy.dacorum.gov.uk/.../Resources%20-%2008-03-16%20-%...

Advice for residents

Jul 17, 2019 ... We will investigate complaints about licensed premises that are alleged to be operating in breach of the terms and conditions of their licences.

https://www.dacorum.gov.uk/home/environment.../advice-for-residents

Complain about a high hedge

Mar 31, 2025 ... Information about what defines a "high hedge", how to make a complaint, and what happens next. ... Complaints · Dacorum Borough Council logo ...

https://www.dacorum.gov.uk/home/...street.../complain-about-a-high-hedge

Cabinet

Nov 15, 2022 ... resolution of complaints and minimise further complaints to the Local Government Ombudsman. S151. The proposed complaint policy changes are ...

https://democracy.dacorum.gov.uk/.../Cabinet%20Complaints%20Paper.pdf