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Complaints and feedback

Sep 5, 2024 ... Complaints and feedback. We want to know about your experience with us as complaints and feedback help us improve our services. Please read our ...

https://www.dacorum.gov.uk/home/do-it-online/complaints-and-feedback

How to make a complaint

May 23, 2025 ... The quickest way to resolve an issue is to report it directly to the service involved, rather than using the formal complaints process.

https://www.dacorum.gov.uk/.../do.../complaints.../how-to-make-a-complai...

Complaints about councillors

Apr 26, 2024 ... How to make a complaint. We only accept written complaints - you can do this in either of the following ways: ... Note: Please send any documents ...

https://www.dacorum.gov.uk/home/do.../complaints-about-councillors

Noise

Nov 12, 2024 ... Typical noise complaints include: ... For all other noise complaints, follow the guidance on this page and log your complaint if required.

https://www.dacorum.gov.uk/home/environment-street-care/.../noise

dacorum-borough-council-complaints-policy.pdf

Apr 1, 2024 ... This Policy complies with the Complaint Handling Code. 4 Supporting Policies or Procedures. Dependent policies / strategies: • Persistent & ...

https://www.dacorum.gov.uk/.../dacorum-borough-council-complaints-poli...

Complaints about taxis or private hire vehicles

Jun 18, 2025 ... If you would like us to investigate a complaint about an incident involving a driver, vehicle or operator, please fill out our online complaint form.

https://www.dacorum.gov.uk/.../taxi-complaints-about-driver-or-cars-lost-p...

Complaints data

Sep 5, 2024 ... The Local Government Ombudsman publishes details of all cases it receives against us. View all Dacorum Borough Council's statistics and reports.

https://www.dacorum.gov.uk/home/do-it.../complaints-and.../complaints-da...

How to escalate a complaint

Sep 5, 2024 ... You can escalate your complaint to Stage Two of the process. Please do this by replying to the Stage One response.

https://www.dacorum.gov.uk/...it.../complaints.../how-to-escalate-a-complai...

How we deal with your complaint

Apr 29, 2025 ... If you are still unhappy with our response after Stage Two of the process, you can choose to contact the relevant Ombudsman.

https://www.dacorum.gov.uk/.../complaints.../how-we-deal-with-your-com...

Adventure Playgrounds Complaints Procedure

You can also make a complaint using the methods below, where we will be happy to investigate and escalate if needed. Contacts: Danny Taber / Rebecca Coston ...

https://www.dacorum.gov.uk/.../adventure-playgrounds-complaints-proced...